| About this Website |
| Is your website secure?
At ClearPoint Direct, we are committed to offering you the highest level of security and privacy protection. We work hard to ensure all our customers feel secure when ordering merchandise from us. Your personal information is never at risk. ClearPoint Direct uses a technology called Secure Sockets Layer (SSL). This technology enables secure shopping by encrypting sensitive information before it is sent over the Internet. Our site is an Entrust Secure Site. For further assurance and information on how this security system works, please click on the Entrust logo found throughout our site. This will provide you with detailed information on Entrust Secure Sites and offer a link to the Entrust home page. A security warning may appear on the shipping and billing pages. This is normal, as the security settings only takes effect when entering a page requesting your credit card information. You will see the secure lock symbol (closed lock) at the bottom left or right corner of your web browser window when entering sensitive payment information. This icon should be visible on any web page that asks for your credit card information. You may also further confirm its security by double-clicking on the lock icon. This will confirm that you are connected to a secure web site and allow you to view the site's certificate to make sure for yourself that the name on the certificate matches that of the company you are purchasing from. What is your privacy policy? You are welcome to visit our website anonymously. Your personal information is only collected when you place an order with us. We use this information to process your order and to provide a more personalized shopping experience. When placing an order, you will be required to provide us with your name, e-mail address, mailing address, credit card number and expiration date. This will allow us to process and fulfill your order and notify you of your order status by email. View our privacy policy here. Do you make my name and information available to other companies? If you like, ClearPoint Direct can make your name and address available to carefully selected companies which may be of interest to you. If you do not wish to receive such offers, let us know. Simply send us an e-mail with your name and address and we will make sure you are not included on any promotional list. How do I change my address on your postal mailing list? You may email us or send your old catalog label including all numbers and codes with your new name and address attached to ClearPoint Direct.com Attn: Change Of Address, P.O. Box 3508 Champlain NY 12919 As our catalog mailings are prepared weeks in advance, you may receive additional catalogs before the new changes can take effect. I am having issues with your website, could this be a JavaScript problem? First of all, what is JavaScript? JavaScript is primarily used as part of a web browser in order to provide enhanced user interfaces and dynamic websites. However, its use in applications outside web pages is also significant. How do I enable JavaScript in my browser?In order to place an order on our website, you will need to have JavaScript enabled in your browser. To do so, please follow the instructions below: Internet Explorer (6.0)+ Select 'Tools' from the top menu Choose 'Internet Options' Click on the 'Security' tab Click on 'Custom Level' Scroll down until you see section labled 'Scripting' Under 'Active Scripting', select 'Enable' and click OK Netscape Navigator (4.8)+ Select 'Edit' from the top menu Choose 'Preferences' Choose 'Advanced' Choose 'Scripts & Plugins' Select the 'Enable JavaScript' checkbox and click OK Mozilla Firefox (1.0)+ Select 'Tools' from the top menu Choose 'Options' Choose 'Web Features' from the left navigation Select the checkbox next to 'Enable JavaScript' and click OK Mozilla Firefox (1.5)+ Select 'Tools' from the top menu Choose 'Options' Choose 'Content' from the top navigation Select the checkbox next to 'Enable JavaScript' and click OK Apple Safari (1.0)+ Select 'Safari' from the top menu Choose 'Preferences' Choose 'Security' Select the checkbox next to 'Enable JavaScript' Please keep in mind that upgrading your browser or installing new security software or security patches may affect your JavaScript settings. It is a good idea to double-check that JavaScript is still enabled if you notice problems ordering from us online. Additionally, if your JavaScript setting is set to 'Prompt', you may encounter a warning about downloading potentially dangerous scripts from a website that displays Google ads. If you are still experiencing problems after ensuring that JavaScript is enabled in your browser, please check if you have any personal firewall or security software installed. |